Privacy Policy

Introduction

kosmoss Dental ("Practice", "we" or "us"), operated by Dr. Varnica Sharrma, respects your privacy and we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our dental practice website and our practices for collecting, using, maintaining, protecting and disclosing that information in accordance with healthcare privacy standards.

This policy applies to information we collect on our website, during dental consultations, appointments, and in electronic communications between you and our practice. It does not apply to information collected by third-party websites that may link to or be accessible from our website.

Please read this policy carefully to understand our current policies and practices regarding your health information and personal data. By submitting your personal information to us or by using our services, you agree that we can use your personal information as described in this Privacy Policy. You also confirm that you are either over 18 years old, or you have permission from a parent or guardian, and that you understand and agree to this policy.

This policy may change from time to time as set out below under Changes to our Privacy Policy. Your continued use of our services after we make changes is deemed to be acceptance of those changes, so please check the policy frequently for updates.

Children's Privacy & Pediatric Dental Care

Our dental practice provides pediatric dental services and does not knowingly collect personal information from children under 13 years of age without parental consent. If you are under 13, please have a parent or guardian assist you in providing information on our website or during appointments.

For pediatric dental appointments, we require parental consent for treatment and information collection. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information and contact the parent or guardian.

Health Information & Personal Data We Collect

We may collect several types of information from and about our patients and website visitors, including: (a) personal identification information such as name, postal address, e-mail address, telephone number, date of birth, and emergency contact information; (b) health information including dental history, medical conditions, medications, allergies, treatment records, X-rays, and photographs; (c) insurance information and payment details; and (d) website usage information to improve our online services.

We collect this information to provide quality dental care, maintain accurate medical records, process insurance claims, schedule appointments, and communicate with you about your treatment. We rely on your consent, legitimate interests in providing healthcare services, and compliance with healthcare regulations to collect and process this information.

Information You Provide During Dental Care

The information you provide directly to us during appointments and through our website may include:

• Personal and contact information provided during appointment scheduling
• Medical and dental history forms completed before treatment
• Health questionnaires and consent forms for specific procedures
• Insurance information and payment details
• Treatment preferences and communication preferences
• Feedback and reviews about your dental care experience

Website Usage Information

As you navigate through and interact with our website, we may use automatic data collection technologies to collect information about your equipment, browsing actions and patterns, including: (a) details of your visits to our website and the dental services pages you access; and (b) information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is often statistical data and does not include direct personal or health information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our website and deliver better online services for appointment scheduling and patient communication.

Cookies & Website Analytics

We use cookies and similar tracking technologies on our website to enhance your browsing experience and analyze website usage. Cookies are small text files that are stored on your browser or device.

Cookies on our dental practice website are generally classified into the following categories:

How We Use Your Health Information

We use information that we collect about you or that you provide to us, including any personal and health information for the following purposes:

• To provide comprehensive dental care and treatment
• To maintain accurate medical records and treatment history
• To schedule appointments and send appointment reminders
• To process insurance claims and payment transactions
• To communicate with you about your dental health
• To provide emergency dental care when needed
• To improve our dental services and patient care
• To comply with healthcare regulations and legal requirements

Medical Record Retention

We retain your health information and medical records as required by healthcare regulations and professional standards. Dental records are typically retained for a minimum of 7 years after your last visit, or longer as required by law. We maintain appropriate security measures to protect your health information during storage and disposal.

Accessing and Updating Your Health Information

You have the right to access, review, and request corrections to your health information and medical records. You may contact us using our Contact Us form or email dr.varnikasharma@yahoo.co.in to request access to your dental records or to correct any information that you believe is inaccurate.

We will provide you with copies of your medical records within a reasonable timeframe as required by healthcare regulations. We may charge a reasonable fee for copying and mailing records, as permitted by law.

Health Information Security

We maintain appropriate technical and organizational security measures designed to protect your health information and personal data from unauthorized access, misuse, alteration, and disclosure. This includes secure storage of medical records, encrypted electronic communications, and restricted access to patient information.

Our practice follows healthcare industry standards for data protection and complies with applicable healthcare privacy regulations. All staff members are trained on patient privacy and confidentiality requirements.

While we strive to protect your health information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any security breaches involving your health information as required by law.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. If we make material changes to how we treat your health information, we will notify you by email to the address you have provided, and/or through a notice on our website homepage.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.